Case Studies Gallery

A collection of UX and product design work spanning research, accessibility, and design systems

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What does it take to establish a baseline for a new platform used across an entire university? A lot of survey design, 162 participants, and two weeks of AI prompt engineering.

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Each project tells a different story. Here's a look at the range of work I've taken on and how I approached each one.

How we navigated tight migration deadlines and academic complexities to transform Harvard’s legacy publications into an accessible, standards-driven Drupal experience.

Designing the System Behind the System →

How a fragmented collection of design system documents across four platforms became a structured, maintainable system, and why the process mattered as much as the outcome.

Research first. build second. →
Thumbnail representing the HarvardSites UAT Program case study.

How we navigated tight migration deadlines and academic complexities to transform Harvard’s legacy publications into an accessible, standards-driven Drupal experience.

HarvardSites User Acceptance Testing Program →

What does it take to establish a baseline for a new platform used across an entire university? A lot of survey design, 162 participants, and two weeks of prompt engineering.

the satisfaction gap →

What does it take to establish a baseline for a new platform used across an entire university? A lot of survey design, 162 participants, and two weeks of prompt engineering.

more than a gallery →

My team wanted a research repository for years. Building it was the easy part. Getting people to actually use it was a different challenge entirely.

scattered findings to searchable knowledge →